Director of Internal Audit
The Internal Audit Director performs and manages audits of financial accounting and internal operational controls to ascertain compliance with internal policies/procedures and best practices. The Internal Audit Director aims to improve the organization's operations. Will communicate with executive management on audit results and provide reports on audit findings, root causes, and provide recommendations on areas for improvement in business process and internal controls to prevent/minimize future control risks
Director of Architecture/Market Sector Leader-Science and Technology
Reporting to the Regional Manager - selected candidate's responsibilities include, but are not limited to:
“Seller-Doer” - Developing and maintaining internal and external client networks and serving as a primary contributor during client meetings and presentations
Representing the organization in a positive manner at meetings, presentations and in public
Participating in directing growth and strategic planning as part of the Company’s management team
Human Resources Manager
Immediate opening in Valencia, CA Corporate Office for a Human Resources Manager. The primary function of this position is to manage the administration and operational needs of the Human Resources Department as well as assist the Chief Human Resources Officer with various department projects and functions.
Internal Auditor
The primary focus of this position will be assisting with the implementation, rollout, and ongoing Audit of company processes and procedures for compliance with Sarbanes-Oxley (SOX) regulations and requirements. With direction from Internal Audit leadership, this position provides coordination, direction and administration for the Company’s Internal Audit and internal controls environment. This position also leverages cross-functional partnerships to identify, develop strategy, and design and build processes to ensure and enhance internal controls.
Area Manager
Key Job Responsibilities:
Achieve sales, expense, and operating income budget
Supervision and direction of office and distribution center staff
Motivation of personnel through positive reinforcement, team environment, communication of clear objectives, and performance reviews
Conduct monthly Quality Control reviews and review with CSRs
Responsible for Sales Office semi-annual business plan
Develop and implement center budget semi annually
Solar Data Scientist
Regional Sales Manager, Western Region
Our consultants are currently recruiting for a Regional Sales Manager, Western Region. This position directs the activities of the sales organization, develops sales strategies for new business and retention of existing business within each region to maximize the company’s revenue and operating income objectives.
Vice President of Sales
Solar Data Scientist
Vice President of Engineering
Create a ground-breaking product which will shape the future of protecting digital intellectual property at all points in its life cycle from concept, design and creation all the way to physical manufacturing. You will work with the CTO to further envision and architect our core MVP and then orchestrate the successful development and delivery of the product. You will coordinate the entire development process, manage people, timelines, deliverables, QA, scalability and security architecture.
Director of Governmental Affairs
Vice President of Marketing
Our premier health care client has an immediate opening in their Valencia, CA corporate office for a Vice President of Marketing. The Vice President of Marketing will be responsible for all corporate marketing and product management activities, the analysis of existing marketing strategies, the design and implementation of new marketing strategies, building and enhancing corporate and product branding, creating a cohesive and coordinated brand strategy, and creating a communications strategy.
Director of Governmental Affairs
Vice PresideNt of Sales
Vice President of Sales
Vice President of Sales
Contact Center Supervisor
Pailin Group Executive Search
Contact Center Supervisor - Valencia, CA
Job Summary:
We are currently seeking a dynamic Contact Center Supervisor to work in our clients Valencia Contact Center. Their agents process telephone orders from patients and referral sources in a fast paced, high volume environment. The primary function of this position is to provide excellent customer service.
Benefits:
- Medical, Dental and Vision
- 401(k)
- Personal, Sick and Vacation Days
- Flexible Spending Account
- Life & Disability Insurance
- Education Assistance
- Employee Discounts
Key Job Responsibilities:
- Monitors and reviews reports for performance statistics, daily
- Manages abandonment rate to below 5%
- Runs and monitors dialer campaigns through to completion
- Manages Available time to 5.5 hours or above per CSA
- Maintains sufficient phone coverage in specialty queues
- Monitors, evaluates and assists with follow up on team hold screens
- Monitors and ensures completion of returned CSA documents
- Monitors quality and productivity of CSAs and generates reports
- Monitors calls to observe employee demeanor, technical accuracy, and conformity to company policies
- Answers questions and recommends corrective services to address customer complaints
- Coaches agents through side-by-sides, monthly
- Determines work procedures, prepares work schedules, and expedites workflow
- Studies and standardizes procedures to improve efficiency of subordinates
- Maintains harmony among workers and resolves grievances
- Prepares and delivers monthly and annual performance reviews with management
- Identifies beneficial training topics based on questions and requests from CSAs
- Calculates and submits agent incentive points
- Places employee orders
- Processes order cancellations and account deletions
- Conducts interviews
- Delivers disciplinary action and maintains Key Incident Logs
- Handles and resolves escalation calls
- Miscellaneous projects as assigned by manager
Experience/Qualifications/Education:
- College degree preferred
- 2 years supervisory experience, preferably in a call center environment
- 3-5 years customer service experience
- Health care industry experience preferred
- Proficient in Microsoft Word and Excel
- Excellent written and verbal communication skills
- Strong organizational skills
Pailin Group Professional Search Consultants - Send resumes to Amanda Sonus - Senior Consultant asonus@pailingroup.com
Financial Analyst
Staff Accountant
We are recruiting for a high-performing Staff Accountant, who can thrive in a dynamic and growth-focused organization. The ideal candidate will have excellent attention to detail, self-motivation and knowledge of general accounting practices and procedures. The primary function of this position is to process bi-monthly payroll for the organization, prepares, develops and reviews the accounting and financial information, as well as provides a strong level of support to the accounting team.